Shipping
Shipping national(Germany)
Delivery time and tracking
Once payment has been received, your order will be completed within 1-2 working days. DHL delivers your package within 1-3 working days. After the package has been handed over to DHL, you will receive a tracking code with which you can track the status of your shipment.
Shipping methods
If no different delivery address is given, delivery will be made to your billing address. You have the option to have your order delivered to a different delivery address or to pick it up yourself at our studio. (You can find the address under Contact)
Сost of delivery
Basically, we charge a flat shipping fee of € 5.49. This covers the costs for postage and packaging. From an order value of € 199.00 (including VAT) you will receive free shipping. The collection of your order in our studio is free of charge for you.
Shipping to EU countries
Delivery time and tracking
Once payment has been received, your order will be completed within 1-2 working days. After the package has been handed over to DHL, you will receive a tracking code with which you can track the status of your shipment.
Shipping methods
If no different delivery address is given, delivery will be made to your billing address. You have the option of having your order delivered to a different delivery address.
Сost of delivery
Basically, we charge a flat shipping fee of € 20.99. This covers the costs for postage and packaging. From an order value of 499.00 € (including VAT) you will receive free shipping.
Worldwide shipping
Delivery time and tracking
After receipt of payment, your order will be completed within 1-2 working days and handed over to DHL or Deutsche Post.
Shipping methods
If no different delivery address is given, delivery will be made to your billing address. You have the option of having your order delivered to a different delivery address.
Сost of delivery
The shipping costs depend on the respective order location. After your request, we will inform you of the costs.
Special information on shipping abroad
For deliveries abroad, duties, taxes and fees may apply, which are not included in the total price shown.
Payment
Payment by Paypal
You can also pay safely and easily with us via PayPal. At the end of the ordering process you will be forwarded directly to PayPal. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you are new to PayPal, you can log in as a guest or open a PayPal account and then confirm the payment. As soon as we have received your payment, your order will be completed. If you send goods back, the amount will be credited back to your PayPal account.
Payment in advance
You can also transfer the invoice amount to us easily and securely. To do this, select the payment method when placing your order
Offline payment and we reserve your ordered items for you for 10 days. The invoice amount to be transferred and our bank details will be displayed immediately afterwards. The ordered items will be sent to you within 1-2 working days after receipt of payment on our account. If we are unable to receive your payment within the period of 10 days, we will unfortunately have to cancel the reservation for the items you have ordered and cancel the order. Please note that it can take up to 3 working days for the invoice amount to be transferred from your bank to our account. When making a transfer, please always state the order number as the purpose. If the order number is missing, we cannot assign the payment to your order and it must be canceled. If you send goods back, the amount will be credited back to your bank account.
Bank details:
Account holder: yaLASHes GmbH
Credit institution: Postbank
BIC: PBNKDEFF
IBAN: DE61 1001 0010 0609 9171 21
Purpose: Your order number and / or the name of the specified invoice recipient